Learn English Through UK Culture

Yes, you can watch the videos as many times as you like, and you’ll receive access to watch them long-term.

There’s no need to pay in GBP — your bank will automatically convert the amount into your local currency. We charge in USD because it is the most internationally recognised currency, but many of our students in the UK and other countries have no issues with payment.

• If you buy the videos only, there is no subscription. 

• If you subscribe to the Group Tutorials, you will not be able to access the lessons if you cancel your subscription, so you may need to time the cancellation of your subscription for after you have had all the lessons you want to do.

Yes, we’ll go on to do Year 2! After graduating Year 1 (end of March next year), you will move beyond Susie's videos to hand-selected videos from the real world, to expand your knowledge and understanding of different types of English in different contexts.
Graduates of the foundational year will automatically continue on to the Second year, unless their subscription is cancelled.

You will receive access to the Year 1 videos, so you can catch up previous content at any time in that way (classes cannot be caught up on, as they will have already happened). If you would like to start with Topic 1 for the (teacher-led) lessons, you could wait till March next year to join the new cohort. All new students will start from Year 1 and move into Year 2.

Unfortunately, we don’t offer refunds.

Yes, you can cancel your subscription and rejoin at a later date, but we can’t refund you for any classes you’ve missed, as you are free to attend each week.

• The videos offer short summaries of each subject for you to watch in your own time.

• The classes offer interactive learning with a teacher, with frequent reviews and testing of previously learnt concepts, words and phrases to ensure you build on your knowledge.

No, the classes are taught in English, but the vocab sheets have Chinese translations.

The difference between the Travel course and the Culture course is that the Culture course is for more in-depth understanding of different aspects of life (culture), mostly to facilitate relationships and interactions, whereas the Travel course is specifically for travellers, people studying abroad, or people who struggle with English in the day-to-day things - it has a more practical focus, with some foundational cultural aspects, but not as conversational, educational or in-depth as the culture course.

Class bookings are flexible, but if you miss the week of a particular topic, the videos and class materials will be there for you to review.

No, to reduce privacy concerns, classes will not be recorded.

Yes. After you have done the level test, or if you already know your level, you can sign up to 'intermediate' or 'advanced' to make sure you are with students of a similar level. If you would like to change levels later, we can do that for you, no problem.

No, sorry! But you can take one-to-one classes separately with our teachers (different content).

You will be able to easily switch between the levels if you find the level of the class isn't right for you.

We will open plenty of availability 2 weeks in advance, and there will be at least a few spare slots every week. Most classes will be between 9am and 7pm UK time. If you find there is a problem, please let us know.

Susie will teach in the videos, but the classes will be taught by other experienced native speaking teachers. You can see their information here.

Unfortunately not, because you need to be able to have at least some basic conversation with the teacher. For beginners, please check out our one-to-ones instead.

No, 18+ only!